David K. Firnhaber, PhD
Refund Policy
Refund Policy
1. Introduction
At David K. Firnhaber, PhD, we strive to provide high-quality consulting services and ensure customer satisfaction. This Refund Policy outlines the conditions under which refunds may be granted for our services.
2. Eligibility for Refunds
a. Service Satisfaction Guarantee
If you are not satisfied with the consulting services provided, you may be eligible for a refund, subject to the following conditions:
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Notification: You must notify us of your dissatisfaction within 30 days of the completion of the service.
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Reason for Dissatisfaction: Provide a detailed explanation of the reasons for your dissatisfaction with the service.
b. Prepaid Services
For prepaid services, refunds may be granted if:
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Cancellation: You cancel the service at least 7 days before the scheduled start date.
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Unused Services: The services have not been used or partially used.
3. Non-Refundable Services
The following services are non-refundable:
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Completed Services: Services that have been completed and delivered as agreed.
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Customized Solutions: Custom consulting solutions tailored to your specific needs and requirements.
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Digital Products: Any digital products or materials provided as part of the consulting services.
4. Refund Process
a. Refund Request
To request a refund, please contact us at [your email address] with the following information:
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Your Name: Full name used when booking the service.
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Service Details: Description of the service for which you are requesting a refund.
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Reason for Refund: Detailed explanation of the reason for requesting a refund.
b. Refund Approval
Upon receiving your refund request, we will review the information provided and notify you of the approval or denial of your refund within 14 business days.
c. Refund Method
Approved refunds will be processed using the original method of payment. Please allow up to 14 business days for the refund to be credited to your account.
5. Changes to This Refund Policy
We reserve the right to modify or update this Refund Policy at any time. We will notify you of any significant changes by posting the updated policy on our Website and updating the effective date.
6. Contact Us
If you have any questions or concerns about this Refund Policy, please contact us at monucker@live.com.
Legal Disclaimer
The information provided in this Refund Policy is for general informational purposes only and does not constitute legal advice. While we strive to ensure the accuracy and reliability of the information, David K. Firnhaber, PhD makes no warranties or representations as to the completeness, accuracy, or reliability of the information provided. You should seek legal advice from a qualified professional if you have any specific legal concerns or questions regarding this Refund Policy.